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1. During a strategic planning meeting, an employee you hired
less than a year ago tells the group your approach is all wrong.
What's your reaction?
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A. |
Cut her off, saying you'll talk privately later. |
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B. |
Ask her to elaborate. Maybe she's got a good point. |
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C. |
Turn to a more senior manager in the group and
ask his opinion. |
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D. |
Agree. What do you know, anyway? |
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2. Your phone is ringing nonstop today. It's hard to get anything
done-but you're staring down a key deadline. You:
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A. |
Let voice mail take the calls. You can call back
tomorrow after the deadline. |
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B. |
Answer every ring. You're paid to work, right? |
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C. |
Bark at your assistant. Can't he be a better gatekeeper? |
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D. |
Answer every ring AND bark at your assistant.
The more stressed you are, the more you'll get your point across
to him. |
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3. The young manager you hired last year buzzes you, all sheepish.
It seems he's irritated one of your key clients. What's the best
solution?
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A. |
Counsel him on the situation, then have him call
the client back himself. |
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B. |
Tell him all the ways he messed up, then call
the client yourself to smooth things over. |
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C. |
Hem, haw, and let a few days go by. Then, ask
him what he's done about the situation. |
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D. |
Bring the manager into your office, conference-call
the client, and work out the problem together. |
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4. At last! It's time for your lunch break. At your restaurant
of choice,
what's on the menu?
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A. |
Fresh Mex: low-fat beans and rice and fresh veggies,
wrapped in colorful tortillas |
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B. |
Country-fried steak, mashed potatoes, and buttered
corn |
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C. |
Pizza, sold by the pie. What's easier to share
with all the co-workers you invited? |
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D. |
Build-your-own salad, served buffet style |
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5. Dang! That important off-site meeting kicks off in ten minutes
and you're stuck in traffic. What's your excuse this time?
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A. |
"Look, I left late. I'm very sorry." |
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B. |
"It started at 2? Uh, my secretary said it was
at 2:30. She's history." |
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C. |
"*($&%%# traffic! *&%^%&* it!" |
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D. |
"Sorry I'm late, but there was a line at the Krispy
Kreme." While talking, produce the boxes of doughnuts you pulled
over to buy. |
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6. Pressure's on: The board wants big results next year-double
the growth rate and top-line revenues. The analysts are clamoring
to know whether your company's up to the challenge. What's your
line?
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A. |
"Of course we are." Fake it 'til you make it,
baby. |
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B. |
Silence. You let voice mail pick up analysts'
calls-and you "forget" to call back. |
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C. |
"This is a huge challenge, but based on recent
performance and the strong team we have in place, I'm confident
we'll reach goals." |
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D. |
"I'll comment at our next quarterly conference."
Why say anything until you have to? |
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7. Awwwwwww yeah. It seemed like the workday would never end,
but now you're home. What's the first thing you do?
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A. |
Change into casual clothes, taking care to hang
up your good clothes and neatly put away your shoes. |
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B. |
Flip on the TV. There's no stress a few "Survivor"
re-runs can't take away. |
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C. |
Order takeout from that hip new Asian place you've
heard people talking about. |
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D. |
Tie on your running shoes, snap a leash on the
dog, and head right back out the door for a jog. |
